Repair Management Made Easy

Check-in takes less than 1 minute

Check-in

Broken device

Camilla Customer

27 April

12:00 GMT +2

E-signature with Fixably Paperless™

Camilla has a broken iPhone display, the insurance company asks her to log in on the repair shop website

Apple Appointment Scheduler Integration

Apple GSX

Repair order created

Apple GSX Check warranty coverage and product information

Apple GSX

Device information added

VMI completed

Confirmation sent to customer by SMS / email

Customer adds information

Order received

Andrew Agent

27 April

12:00 GMT +2

POS

Deposit received with Fixably Payments™

Andrew created new order from template

Apple GSX

Check-in macro completed

Smart Workflows

Advanced workflow management

Automatic service queue prioritized

Configurable step-by-step workflows

Smoother
Check-in.

Check in a repair order with all necessary data in less than one minute

Automatically schedule an appointment through Apple Appointment Scheduler
Get an eSignature with Fixably Paperless™
Check warranty coverage, FMI, and product information directly from Fixably UI via GSX integration
Send out automatic status updates to the customer by email and SMS

All users, even when new to your repair business, can check in devices without errors using Fixably

Cost estimate delivered in 1 minute

Diagnostics

Service Order assigned

Tessa Technician

27 April

12:05 GMT +2

Check coverage – FMI

Apple GSX

GSX Initiate diagnostics

Apple GSX

Inventory module

List parts

Most used parts automatically listed

Show stock availability

Choose parts

Choose the right comptia codes

Confirmation sent to customer by SMS / email

Customer adds information

Send a cost estimate with a few clicks

Messaging

Status updated automatically

Technician notified

Smarter
Diagnostics.

Create and send a cost estimate in less than one minute

Quick access to testing environment
Access all diagnostics information without leaving Fixably UI
Find the right parts quickly and always get the pricing right
Send cost estimate to the client for approval with just a few clicks

Technicians get to handle more repairs while Fixably keeps track of everything else that needs to be done

Create a GSX repair in less than 10 seconds

Auto CLC form completion

Repair

Service Order assigned

Sam Specialist

27 April

12:15 GMT +2

POS

Initiate GSX repair

Apple GSX

2-click process to create GSX order

Macros

Automatic ordering from Apple

Automatic document delivery to GSX

Status updated automatically

Automatic customer messaging

Messaging

Status update sent to customer by SMS

Receive ordered parts

Inventory module

Status updated automatically

Technician notified

This is when the real 'magic' happens

Final test and report

Status updated automatically

Status update sent to customer by SMS

All the repair data you need in a single view

Faster
Repairs.

There's no need to copy and paste repair data while reviewing the repair ticket and ordering parts from GSX, ensuring error-free repairs

GSX repair creation in less than 10 seconds
Control and verify any information delivered forward
Build custom tasks to prevent errors in creating GSX repairs
Upload and auto create necessary documents effortlessly (E.g. CLC form)

Reduce turnaround time and improve customer satisfaction, while technicians and other employees work more efficiently

‍

Purchases, sales, revenues, profits all under control.

Sales

Online payment, cash, billing

POS

Automatic integration to accounting

Sell products, give discounts

Manage client discounts

Send financials to your accounting system through API / integrations

More
Sales.

With the help of Fixably, you have complete control of your cash flow

Take payments effortlessly
Multiple inventories with availabilities, pricing, client-based discounts and more
Send financials to your accounting system through API integrations
Manage client-based data and always charge the right party

Sell more services, products, and service contracts to provide more value for clients and increase profits for your business

Supplier invoices validated and reconciled automatically

Reports

Automated supplier invoice validation

Validate and reconcile months' worth of purchase invoices in just a few minutes. We've automated the process so that you are notified of deviations between what's ordered and what's invoiced. Just sit back and relax and let Fixably do the hard work for you.

Get warranty labor right

If you have ever spent time checking labor reimbursements manually, you’ll appreciate our automated reconciliation of the compensation you should expect from the warranty work you’ve performed.

Keep track of KPIs and Service Excellence

Whether you are looking for a consolidated dashboard or accurate reporting, we have built functionalities to fit the modern-day needs of running a data-driven business. Take insightful decisions and grow your business based on all your data.

The Future

The future is here, today.

Let us show how you can upgrade your repair business with us.

Robotic process automation (RPA)

Intelligent workflows

Self-service portal

Snippets

Multilingual communication tools

Comprehensive integrations

Customizable tasks

Alarms

Templates

Printouts

Service Contracts

Tagging

Triggers

Tax handling

Labor reimbursement

Purchase invoice validation

Notifications

Product shortcuts

… and more to launch your business into the future of the repair and service industry.

Service Management Made Easy